We attach particular importance to respecting the privacy of users of our site and to complying with the legal provisions in force.
This privacy policy gives you a better understanding of the principles we apply to the collection, processing and protection of personal data, as required by current data protection laws and in particular the European General Data Protection Regulation (Regulation 2016/679, referred to as the ‘GDPR’).
Sedrez SA (hereinafter, the Company), whose registered office is located at 14 rue des Douves, 35600 Redon, France, is responsible for processing personal data for the www.sedrez.fr website (hereinafter, the Website).
We may update this privacy policy at any time. We invite you to read it before submitting your personal data to us. By using the Site, you authorise us to collect, record, organise, store, use and/or transfer your personal data in accordance with this privacy policy.
If you have any questions about this privacy policy, please contact our Data Protection Officer by e-mail or by post:
Sedrez SA
14 rue des Douves
35600 Redon
FRANCE
What personal information do we collect?
“Personal data” means any information that enables you to be identified directly or indirectly. We are mainly likely to collect the following personal data:
- Data relating to your identity, in particular your first and last name, your e-mail address and your telephone number, via our contact form.
- Technical data, in particular browsing information relating to your terminal, as part of the statistical monitoring of traffic on the Site.
- Any other data that you provide as part of a request to one of our services.
What is the legal basis for our processing of personal data?
The processing of personal data that we carry out as part of our activity may have several legal bases:
- Legitimate interest: we need to collect your personal data in order to get to know you better, to provide you with personalised offers and services, to direct your requests to one of our advisers who will be best able to respond appropriately, to ensure the security of our site, to improve our content, etc.
- Your consent: in certain cases, the law requires that we obtain your consent to collect or use your data.
- Legal obligations where current legislation requires data to be processed.
Why are your personal data collected?
We collect your personal data for the above-mentioned legal purposes. The main purposes are as follows:
- To serve you better, when dealing with your requests and complaints.
- To improve relations with our customers, in particular to get to know you better and provide you with appropriate information about our products and services.
- To improve the quality of our services and in particular of this Site, through statistical analysis of its traffic.
With whom do we share your personal data?
We never sell, rent or pass on your personal data to other companies for commercial prospecting purposes. Your data is confidential.
It may be passed on to service providers and sub-contractors chosen for their expertise and reliability who act on our behalf and according to our instructions.
Each service provider or sub-contractor :
- Only receives personal data that is necessary for the purposes for which it is responsible
- Is obliged not to use this data for any reason whatsoever.
We may also disclose your personal data to local authorities if required to do so by law or in the course of an investigation and in accordance with applicable regulations.
How do we protect your personal data?
We implement appropriate technical and organisational measures, taking into account the nature of the data and the risks involved in processing it, to protect the security and confidentiality of your personal data and, in particular, to prevent it from being distorted, damaged or accessed by unauthorised third parties.
These measures may include practices such as limited access to data by personnel authorised to access it by virtue of their duties, contractual guarantees in the event of recourse to an external service provider, regular reviews of our privacy practices and policies and/or physical and/or logical security measures (secure access, authentication process, back-up copies, anti-virus software, firewall, etc.).
The Site itself does not store any personal data. However, all the pages that may contain or transmit personal data about you are secure. To check this, you will see an ‘https’ type connection appear in the search bar, preceding the site address.
In the unlikely event that we believe that the security of your personal data in our possession or under our control has been or may have been compromised, we will inform you in accordance with legal requirements and the methods provided for by law.
How long is your personal data kept?
We ensure that we keep your personal data for no longer than is necessary for the purposes set out in this privacy policy or in accordance with applicable law (Code du Commerce and Code de la Consommation).
As a general rule :
- Unless you object or request deletion, prospective customer/client data is kept for a period of three years from the date of collection, the last contact or the end of the commercial relationship. At the end of this three-year period, we may contact you again to find out whether you wish to continue to receive commercial solicitations. In the absence of a positive and explicit response from you, the data concerning you will be deleted or archived in accordance with the provisions in force.
- Data relating to identity documents is kept for one year if you exercise your right of access, rectification, limitation, deletion or portability, and for three years if you exercise your right to object.
- Data used to establish proof of a right or contract, or kept to comply with a legal obligation, are archived in accordance with the provisions in force.
What rights do you have regarding your personal data and how can you exercise them?
You remain in control of your data and naturally have the rights set out below, in accordance with the legislation in force.
In accordance with the applicable regulations, you have the right to access, rectify, delete and port your personal data, as well as the right to object to and limit its processing. You may withdraw your consent at any time. You may also formulate instructions relating to the retention, deletion and communication of your personal data after your death.
To exercise these rights, you must send us a request accompanied by a copy of your identity document bearing your signature:
Sedrez SA
14 rue des Douves
35600 Redon
FRANCE
We will inform you of the measures taken in response to your request as soon as possible.
In accordance with the applicable regulations, you may also lodge a complaint with the competent supervisory authority responsible for data protection or take legal action if your data is misused.
